Customer Testimonials
I've never been treated so poorly in a dealership. If it wasn't for the nice salesman Cameron Conyer, I would have left. Beware the dealership photo shops their vehicles. The photos showed the outside of this car was in immaculant condition. It has the beginning of surface rust on the bottom of the passenger door and small nicks in the hood that are rusting. I made a cash offer of 10K for an $11,549 2015 vehicle. Cameron's manager Brian Tallerico came out with an attitude stating he couldn't go that low and was not nice about it. His ...
This is the worst dealership I have ever been to in my life. I bought a truck in November 24 or around there and I came in a talk with a salesman name Mitch and this guy did nothing but sell me and my mother a 2017 Chevy Silverado 4x4 and tells me and my mom that he just got it out of the service department that it was getting all the bells and whistles taking care of and all and I made it clear that nothing better happen to it now or in 6 months and he tells us that don’t ...
Read reviews of Nissan Mayfield then Nissan Bedford......all GREAT. Then look at Streetsboro. These guys are clueless on how to retain customers or sell you a car. Dude left me a voicemail, then forgot to hang up, and I hear him talking xxxx about customers. My personal experience was terrible here. Go to Bedford or Mayfield....NO BRAINER!
Very strange negotiation. I asked him for lowest and he gave me a price $60.00/mo more than what I ended up with a month. That's almost $2,500 over the life of the lease. Sold car, took way too long. Manager didn't come over and say thank you. Sales guy didn't thank me for the business. NO follow up call to see if I'm happy with the car. Kinda gross. Just a cold cold experience here. They sell you a car and move right on. -Scott
I took my previous Nissan here for service and the quality of work was beyond poor. Skid plate not re-attached, oil everywhere underneath, engine cover not fully reattached. Then I made a poor decision to buy a car from here. Poor communication with the sales associate, misleading information and then to top it off, after all papers were signed and I was walking out the door, they told me there was only 1 key. Pretty disappointing. I won’t buy a car from here ever again. I live 2 miles away and will drive 30 min away to the Ganley Nissan for service.
Easy to work with and very transparent. Never felt pressured, Tim did a great job helping out
Decent selection, easy to get to, friendly people, however, I just sold my truck to them on a trade. I was told the best they could do was $10.7k because of issues with it, said they would just be sending it to auction anyhow and the best they would get is $11k. This was on 2/1/25, something told me to check today (2/5/25) and my gut was right, it’s listed for over $17k. So my advice, if they say “we can only give this_____” call their bluff or walk out to a dealer that will be more straight up with you. ...
Tevin was absolutely amazing during the whole leasing process! He got us into a new Pathfinder for a great price and above the trim level we originally had wanted! Will be a returning customer!
Took my daughter to get a car. Dallas was amazing at helping! Great place and I definitely recommend it.
First off, the fact that you removed my original complaint on this site because of WOKE pronouns indicates to me your lack of customer service. Because of that unprofessional response on your part. You need to go out of business because you lost the sole purpose if surviving as a business. My service appointment turned into another disaster at your dealership: . • I arrived at 11:00 because of traffic issues on RT14. • Handed over my keys and was asked told to go wait in the waiting room. • I needed a simple 15-minute oil change. • The customer service rep suggested a tire rotation, ...
Disappointing. After being a loyal customer for over six years, I will likely never return to the Service Department at Nissan of Streetsboro. This was not a “one off,” a single instance, or a single point of failure. Due to department-wide incompetence, I’m unsure why I should trust them to maintain my vehicle, compensate them at “dealership rates” for the mediocre service, and I lost confidence that my vehicle’s reliability improved following my visit there. During my latest visit, it took 1.5 hours (with no one in the waiting area) to perform an inspection and assemble an estimate. Then, ...
Service department sucks , service took hours I could have done it myself in 10 minutes
This was our second purchase at Nissan streetsboro, and the process was incredibly easy and quick. We worked with Dallas Wade who had a VERY approachable personality. My wife and I felt very comfortable as if we were working with a family member. In addition, The pricing was the best in the area, and there were no surprises when it came time to do our paperwork. The sales manager, Chad, worked diligently with other dealerships to secure the truck with the options my wife wanted. They then drove over and picked up the truck and brought it to Nissan of ...
Found a Silverado on their site I was interested in. Drove down to them from Erie Pa. About 1 hour and 45 minutes drive. My experience was worth every mile. From Amy my Sales Rep, Tim the GM and Jarod the Finance expert. They were all very friendly, professional, and helpful with all the details of my trade in and purchase of my new truck. I would absolutely recommend this group and this dealership to anyone shopping for a vehicle. Go check out the gorgeous 2016 Silverado High Country lifted and loaded I left with them. Great Truck. Thanks you all. John Zimmerman ...
Very satisfied with the buying process. Dallas did a great job! Was very pleasant to deal with and had us in and out in less than 3 hours.
Went to this dealership to find a truck and before I was able to get the one I wanted someone bought it I was devastated but the team at this dealership took the time to acknowledge the situation and promised me a truck similar if not better the next day with not much faith I waited and before I woke up I had received options and they did everything possible to get me what I wanted great place I would recommend them to everyone and I will definitely use them again
Well done! That’s all I can say about my experience buying a truck here. I was in and out in less than 3 hours from the time I stepped on the lot. Dallas was very helpful and stuck with me through the sale. I would recommend this dealership for sure.
My wife handled all of the negotiations on our purchase, (as per my direction) our salesman, Jared Smith was more than professional, courteous and educated about the vehicle (2023 Nissan Titan Pro4x). Even as a new Sales Rep. he was very helpful to our out of state issues. He also called after our delivery to inform us that we left a key fob behind and he would mail it out that day.
We purchased a truck from them in June and we were very satisfied with everything about the buying process. Seth Cook did a great job for us! We were so impressed with him and the dealership that my husband took our granddaughter there to trade in her car. Her car had lots of issues and they worked very hard to get her in a great car with a payment she could afford.
Very pleased with my experience here! I would certainly recommend to others. I drove a little over an hour to work with the sales team here and would do it again any time.
At first the experience here was great, but I am quickly resending that review as now it has been nothing but a nightmare. I was told that the finance department would order me my plates, nothing more to the conversation about me having to go get an echeck done before hand or anything. I come to pick up said license plates and they never ordered them. The salesmen I spoke was very it is what it is about it. I also have had a check engine light on since purchasing the vehicle, was promised a part would be ordered and ...
Great sales team. They helped me get y payment where I needed it and in a timely manner
I received the recall inspection for my vehicle on 29th June. The sales member had the wrong schedule booking for me, but the service advisor Mr. Romero (Alex) made the best correspondence in a short time, and I received great service there. I would recommend him when you will have the chance to take the vehicle care service. You should be satisfied with his professional attitude and kind support.
Very bad experience. Had many issues and lies from the sales representative (Ish) and the dealership. Unfortunately, I signed a 3-year lease with this dealership. I have opened a claim with Nissan based on my poor experience and never received a call/follow-up from the dealership. Recently, I contacted Nissan's finance and they informed me that the dealership never closed out the account from my previous lease that I turned in to purchase my new vehicle (this was over 3 months ago). I have been trying to text the sales representative I worked with as well as contact the Finance ...
Bait a switch on the price campared to what was advertised. Charged double for shipping and they were very disorganized. They would go days without responding.
They never returned calls or assisted after learning I wanted to participate in the Zero down program. The customer service here is lacking to say the least. They also are not a big enough dealership, nor do they have the banks to pull off this program, its 100% a scam.
Top-notch dealership! From the moment I walked in I felt very comfortable. Everyone was extremely kind and helped to make sure we were taken care of.
Thank you to Mackenzi and the rest of the staff at Nissan. This was our second lease through them. They have us an insane deal that we couldn’t pass down!
They will tell you anything to sell you a car Ish DeJesus lies too . They were supposed to put 2 new tires and alignment on my gladiator . They didn't. So I left bad reviews then they asked for receipts for tires I had put on and alignment I had dont and said we will send a check . Here it is 5 months later and nothing . They are cheats and liars and will tell you anything to sell a car. Very poor dealership
FINANCIALLY AND LEGALLY COMPROMISED if you're a soldier about to go TDY hold off on your purchase. My salesman Joseph, worked with me to get the truck of my dreams. With his manager Wade, they worked with my very unique situation and though settling for another vehicle would have been easy for them they worked diligently and selflessly to get me into what made me happy. Thanks to the whole team at Nissan of Streetsboro. update: I am a soldier in the US Army. during the sales process, I advised them I would be leaving the state for a ...
Great Experience Tevin got my mom new car that I cosigned for. Got me in and out. It was great. Recommended family and friends!
Mitch was awesome! We loved the truck we test drove, sat down to get the numbers for our trade and negotiate the price of the truck we test drove. Finance manager came back with numbers and we wanted a little more for our trade. We told Mitch and the finance manager we wanted to think about it over night. Mitch came out to the parking lot as we were leaving and gave us a number we were good with and we told him we still wanted to think about it and we would get in touch with him in the ...
I can not recommend Nissan of Streetsboro enough. I flew from Spokane, WA to Ohio for the car I purchased from them and the salesman, Ish, was phenomenal. From start to finish they made the process as easy and stress free as possible. Ish is the Ish!!
Worst experience I’ve ever had buying a truck! Had to talk to 3 salesman’s to finally make a deal on a truck. Ran my credit 7 times just to credit jump my payment. Tried to make me pay an insane amount interest & made them check again to magically get a rate half of that. No one knows any info on the vehicles they have. Then to top it off they sold the truck out from under me that I just made a agreement with the manger to pick up the next day. If they could have 0 stars that would ...
Great experience at Nissan of streetsboro . Ish. Is the man . See him and be taken care of !
The jury is still out. It was a pleasure working with Clayton, and for the most part the purchase was painless. Unfortunately, after 2 weeks and less than 100 miles, the car has broken down. They're closed for the holidays now, so we'll see how well they're able to make things right in a few days.
5 stars for Ish. We had an awesome experience working with Ish at the dealership. He was on the ball with all our questions and getting us the deal we needed. However the Finance representative was another story. He did not want to work with us on a decent interest rate with a very good credit score. Seems like when we declined the warranties he changed everything. When we advised that we would be refinancing because we can get a better rate 3.25% lower than he could, he changed the bank he originally told us that did not charge fees to a ...
I worked with Ish to purchase my car, and he made it a seamless and painless experience on his end! He's also super friendly and knowledgeable about his work. Thanks again!!
This was our second purchase at Nissan streetsboro, and the process was incredibly easy and quick. The pricing was the best in the area, and there were no surprises when it came time to do our paperwork. I will definitely return.
Really smooth process and easy to work with. Ish was super helpful! Ill recommend to all my family and friends
I purchased a 2022 Ford F150 from this dealership . Upon getting it home I discovered the jack kit behind the rear seat is missing. Someone physically removed it. I’ve sent numerous emails over a week and a half period and all I got was someone will contact you. No one contacted me so I called today and was told they could get me a price on this jack kit. This is a safety issue and I don’t understand why this was not caught when they went over this truck. Do not buy from this dealership!
We had interactions with the sales contact assigned through cars.com, before we made the hour and half trip to make sure the vehicle was still available to buy and test drive. We got to the dealership and no one could locate the vehicles keys. Not only did we wait for 45 minutes while they searched, with no success, but the dealership said someone would be in contact and bring the vehicle to us on Monday. Never heard from a single person.
Great experience purchasing from Streetsboro Nissan! Friendly staff without any pressure. Stop in and see Alberto Buddington if you’re in the market for a new vehicle
Loved the environment of the dealership. Everyone was friendly from the beginning to the end. Mackenzi was great!!
Great staff and everyone was super helpful and informative, I highly recommend Ish in sales
Ish couldn’t have been more helpful in finding what vehicle was best for me
Ish made the buying experience so pleasant and easy. I was hesitant purchasing from a dealership; but he and the others that helped make it happen changed my mind on that. They listened when I had questions or a couple concerns regarding the vehicle and looked at them without hesitation to ensure I was 100% happy before committing to purchase. I drove away very pleased and will definitely do business with them in the future.
Nissan of Streetsboro has been one of the best dealerships I have been to with the best atmosphere around! The staff is super friendly and very accommodating
Fantastic experience from start to finish. Evan sold me my dream car and it only took 2 hours because I knew exactly what I wanted.
I purchased my 2nd new lease from this dealership and the atmosphere and employees here are amazing! Thank you to Dominic and Chad for helping me into my new Nissan Rogue!
Honestly one of the most amazing experiences in a dealership setting that one can expect! Ish was an amazing Salesperson, from start to finish!
People friendly and work and explain all the details thank you 🙏 you and more thank you
I had a smooth experience turning in my old lease and leasing a new 2023 Altima SV. Marc Klinger was easy to work with.
Purchased a Vehicle from Nissan Streetsboro, best decision ever. My sales rep Mackenzi Jones was amazing, and over the top with finding the perfect vehicle for me, very informative, and professional. Answered all my 500 questions, and got the deal done, when no one else could. Highly recommend!
Would absolutely recommend. Quinten was our salesmen; he was friendly, took his time to pull cars for us, and all around good guy. We took it back to get a tow hitch added and fix a vrack we found after purchase. Not only did they get us in right away, but the work was perfect AND they detailed it!
I mean to correct my previous review below, the director’s name is Troy, not Todd.
DO NOT GIVE THIS DEALERSHIP YOUR BUSINESS. Nick the sales manager said he and Todd Grahm would call me to address the plethora of issues I have, but Todd made one attempt to call me and despite my multiple requests to all bakc, nothing. He is supposed to be.a caring director, yet here is all that has happened to me with absolutely no attempt to reconcile: 1. They refused to give me a spare key because according to Nick, ‘We’re already losing money on this car’ 2. Their finance person sold me an extended warranty, swearing that it takes affect ...
Friendly and very helpful. Did not waste my time. Would highly recommend. Third car purchased here
We came back to the dealership because we had a great experience the last time we purchased a vehicle. Ella was our sales person and surpassed our expectations. She did a fantastic job thru the whole process. Ask for Ella at Nissan of Streetsboro!
I was looking for a used SUV for a company used vehicle. Found one I was interested in at Nissan of Streetsboro and begin communications via text and email with Ella. She was very professional, extremely prompt with all of her responses pleasure to work with. Seamless transaction, and we are very pleased with the vehicle. I would highly recommend dealing with Ella.
I went in unsure of what I was looking for. working with Tevin and Nick made the process super easy and painless. They listened to me and helped me found the perfect vehicle!
Great experience from beginning to end. They're all wonderful people. Ask for Ella she'll take really good care of you.
My experience with Nissan of Streetsboro was outstanding. My sales representative, Avery Munger was a pleasure to work with. He did not try to up sell me and understood my needs and was very professional. He knew the Nissan brand and represented it very well. The sales manager, Nicholas, was a great individual to deal with and ensured that my wife and I were satisfied with our purchase. I highly recommend this dealership with a professional staff that won’t try to sell you, instead they listen to your needs and work from there. After all, I drove from Michigan ...
My son went to look at a 2015 Cadillac on his own and rook a test drive. he told the salesman he would need to come back with his dad. We arrived in the morning, following his test drive. He found the salesman that he had talked to and asked for another test drive with me, his father. At that point, the sales manager (unusual name I don't recall) said, "Oh, that sold." The salesman looked confused, but repeated to us, "Um, I guess it sold." So we left. 15-20 minutes later, the salesman calls my ...
Ella Snyder was really helpful when I was buying my f-150, she made it quick and easy to get out of my old car and into my new truck. Would recommend this dealership and would definitely recommend Ella. Bottom line if you looking to get a new vehicle this is your dealership and saleswoman!
First time buying a car on my own, Glen was able to help me get me in my dream car while working with my budget. Very easy to work with, and an overall pleasant car buying experience.
This place is great! Glen and Amer were great in helping me get into a new car the same day. Will definitely refer them to friends and family and will be back in the future! Thanks so much guys!
A great experience Ella was extremely helpful and knowledgeable about the Nissan product. The process was quick, straightforward and painless. 10/10 would recommend to anyone.
Go for Glen. I said I was bored and he took me on a drive and we chatted about a bunch of stuffs while waiting for the deal to happen.
I visited several dealerships before landing this one. The guys are 10/10 & the service is superb. Nick & Dominic went above and beyond to make sure everything was a 5 star experience for me from test drive to paper work to leaving with my new car. They don't hassle you and they make sure you're satisfied and get what you need!
This is the first time I bought a second car from the same dealership. As a female I have encountered many rude, disinterested or pushy salesmen when car shopping. Usually I dreaded car shopping to the point that I would settle for less than my expectations. But when I met Mr. Nance.... I've felt so comfortable working with him.
Thanks to all at Nissan of Streetsboro for making my recent purchase a very pleasant experience. The entire process was thorough, honest and professional. I highly recommend Aaron Nance and his team.
Aaron was proactive, and pressure free. He listened to what we wanted, and found the perfect vehicle in my price range. He was extremely knowledgeable in providing comparative data between make and model options, that we would have never known, which allowed us to eventually make a fantastic choice. An exceptional experience.
I could not be happier with my vehicle or the purchase process. I spent many months looking elsewhere and at Nissan before I bought from Aaron. I have also brought three more sales to Aaron. I plan on replacing my other vehicle at Nissan soon.
My sales guy (Ben) was training a new guy. Hopefully the new guy learns as much as he can from him. Easily the easiest going and best dealership experience I've ever had!
The poor employees had no idea what their day was going to be, an easy sunday maybe, just a regular day. Well surprise for them when i walked in the door! I go in, stubborn, exhausted and totally unprepared for the amount of time i had just unknowingly signed up for. This was a Sunday mind you so not much support from outside financial institutions. I walk in with a pretty strong idea of what i was looking for and what i was willing to accept. By the end of the visit and enough test drives to memorize the route ...
Working with Ella was amazing, she was funny & outgoing, just a fun person to be around in general! She was completely understanding of my situation & was able to help me get exactly where I needed to be, the atmosphere was great & I enjoyed everyone’s energy! I was able to walk out with my new car, I definitely will recommend more people!!!
Our experience was horrible! It was not disclosed to us until after we signed the contract that the vehicle had received damage from being stolen and the car fax did not disclose this as well. Would not recommend because they hide everything in there disclosures. Website says 7 day return policy or exchange but will only exchange within three days and to no out of state buyers such as myself! Called for 6 days to try to talk to someone for only to us it’s a done deal and nothing can be done!
the place was great and the atmosphere in there was fantastic...good vibes and energy
Ella was a joy to work with! She answered all my questions and made my purchase simple!
Ella was wonderful to work with and genuinely cares about the clients she is working with! She is extremely personable as well as knowledgeable. I am so happy with my purchase and it was a great experience from beginning to end.
Stopped at Nissan of Streetsboro the other day to look at inventory. Salesman Dominic was super friendly and informative. Highly recommend. Will be coming back in a few weeks to buy.
Came today looking for a car for my daughter...Glen was very helpful and polite. Everyone was very pleasant. We will be back. Car shopping has never been a good experience....but Glen went out of his way to make her feel comfortable with the process.
BUYER BEWARE Went to Nissan Streetsboro on 06/21. They pulled my credit on 06/21 and 06/22 in the morning. I received a text message after they pulled my credit again that they sold the car. We will be getting in touch with the Attorney General too. You will see more as we post the time line. Very sad as you cant pull a persons credit for a car they're purchasing and just sell it to someone else. This cant be legal? We will post our findings as well.
Nice people, good management, great experience. Will buy another vehicle here in the future. Highly recommend! Thanks Tevin and Amer!
AVOID AVOID AVOID The sales associate (tevin and manager named (amir or Amur) can’t remember we’re the worst pushy people ever!! They told i would relieve the title after 2 weeks… i had to call customer service for Nissan on day 42 for someone to send it to me, keep in my the temp tags are 45 days. The actual sales meeting though was by far the worst customer service ever i wanted a stock rogue and they kept trying to sell me a titan or frontier or the Murano, please do yourself a favor and do not go unless you ...
Very easy and low stress buying experience. Salesman Glen Butler was a pleasure to deal with.
Excellent dealership. Had a tire issue today and Amer and the entire team jumped into action to help me out and get the vehicle back. Best customer service ever. Thanks to everyone
Your sales person Mr. Carr was helpful and professional. It was nice doing business with him. I’ll tell my friends.
Joshua Delphi’s was great to work with. He answered all our questions and provided us sound advice in our decision to purchase a new Nissan. Would gladly recommend friends to go see him.
I tried to buy new Frontier from Streesboro but the sales manager would not sell it without some $1800 dealer add-on. I originally called and spoke with Andrew, specifically asked what the price would be, wasn't given a number but was told they sell at MSRP (no "market adjustment" like many other dealerships these days). Had a few other questions that he was supposed to get back to me with the following day but didn't, so I called back and was connected with Josh. Again, specifically asked what the price was and was told MSRP, so I ...
Warm greetings from Nick to a Great experience at this dealership in (Streetsboro) shopping for a New Nissan Rogue! I love my SUV! Had a great experience with our salesman Craig. Very friendly atmosphere and other staff members in finance. We received a wealth of knowledge on the Nissan Rogue from a gentleman on all of the special features and performance. Very helpful! Thank you!
Nissan of Streetsboro has the best service that I have ever experienced. I truly believe in this company and what they are doing!
My salesman was really awesome! Got me a great deal on my new car and got some great extended warranty
Came in with my cousin to look at a used ram ended up leaving with it! Financing was tough but they got it done! Great place to buy a car!!
Great buying experience here when I purchased my preowened Sentra. The managers and the salesperson were all very friendly!!
My salesman with very nice and friendly Jake Morris he did a good job, the place was very clean I would very comfortable through the whole process overall I think they did a great job even though I wasn't able to buy my car that day
I spent most of my day texting someone at VW of streetsboro. Sent them all my information and filled out a credit application, the whole nine yards. When chatting with whomever I asked about a specific vehicle and we had also talked about my trade. During our conversation we set a time to meet and I was told to ask for Jacob. When arriving I was met with a random sales person. I asked for Jacob and was told that just a name they give and he could help me. I had to explain everything I had worked out with “...
Despite my attempts at contacting a salesperson, I was ignored and never received a response.
Great dealership, they were very helpful and made sure to walk me through every step and didn't leave any details out that I needed to know. Justin helped get me a great vehicle in good condition for not much and did the best he could to get the best deal possible for me!
